Tuesday, November 13, 2012

NCC bans promotions, lotteries by telecom operators


MINDFUL of its statutory responsibilities such as protecting and promoting the interest of consumers against unfair practices, the Nigerian Communications Commission (NCC) has banned all promotions by Telecommunications Network Operators as well as lotteries being carried out on such networks.

The Commission, in a statement signed by its Director, Public Affairs Mr. Tony Ojobo said the it has, in recent times been inundated with several complaints from consumers, Industry Stakeholders against the various promotions offered by Telecommunications Operators.

He said the Commission has carefully evaluated the complaints received especially against the backdrop of sustaining the integrity of the networks, the general interest of the consumers, the socio-economic impact of these promotions on Operators and other relevant stakeholders.

According to the statement, "the Commission is mindful of its statutory responsibilities such as; to protect and promote the interest of consumers against unfair practices, promote fair competition in the industry by protecting Operators from misuse of market power and anti-competitive/unfair practices by other Operators.

"In due regard to the afore-mentioned responsibilities and having observed that the promotions have increased the number of minutes available to subscribers for use within a limited period of time thereby creating congestion in the networks as subscribers try to use up the available minutes within the stipulated time.

"That on-net calls were now being offered by Operators at tariffs well below the prevailing inter-connect rates thereby introducing anti-competitive practices and behaviour; That termination of calls were becoming increasingly difficult from one network to another and overall consumer experience on the networks has become very poor thereby making it extremely difficult for subscribers to make calls successfully.

"The Commission therefore has banned all promotions by Telecommunications Network Operators as well as lotteries being carried out on such networks. This ban covers all proposed and approved promotions and lotteries on which the Commission has given approval further to the Memorandum of Understanding (MOU) entered into with the National Lottery Regulatory Commission (NLRC).

"This ban is with immediate effect and shall continue to remain in force until such a time as may be determined by the Commission.  The Telecom Operators affected by this include the following: GLOBACOM LTD, MTN, INTERCELLULAR NIG PLC, VISAFONE COMMS LTD, ETISALAT, AIRTEL NETWORKS LTD and MULTILINKS TELECOMS LTD

The Commission also assured all Telecommunications consumers of its resolve to ensure that the Quality of Service offered across all networks is such that delivers value to the consumers.

No comments: