An elderly woman choked to death in
her hospital bed because she was given a spoonful of porridge and then
deserted by a nurse keen to go on her break.
Margaret Walker, 86, was admitted to Warwick Hospital after a fall and was being cared for on the hospital's Beaumont ward.
But her family have blasted what they call 'lack of dignity and respect' after she died because nurse Geraldine Pettipher gave her a spoonful of porridge and left her unsupervised.
Must improve: Warwick hospital was told if had
28 days to show the court and Mrs Walker's family evidence that
improvements had been made
The Coroner's court heard that on the morning of February 2 this year
Ms Pettipher and another senior nurse Aurora Gherman had been worried
about Mrs Walker and had called a doctor to see her before breakfast.
But
both nurses decided the Mrs Walker was not at risk of choking and did
not notice that she went pale and her breathing became irregular after
eating the porridge.
Ms Pettipher, a nurse from an outside agency providing shift cover, then went on a break and Ms Gherman left the room.
But by the time a doctor arrived, Mrs Walker, from Stratford-upon-Avon, Warkshire, had choked to death.
Tragically,
the inquest heard the grandmother died just yards away from suction
equipment that could have been used to save her life if there had been
enough staff to notice that she needed it.
Giving
evidence at the inquest at the Warwickshire Justice Centre in
Leamington Spa Ms Pettipher said she was told to go on her break by Ms
Gherman.
But the senior nurse disagreed saying she would not have told anyone to go on their break that early in the shift.
Ms Pettipher said: 'I heard her swallow
it (the porridge), and as soon as she did she became pale and her
breathing became irregular.'
Mrs Walker's son David told the inquest that the
poor standards of care at the hospital contributed 'directly and
indirectly' to her death (picture posed by models)
Warwickshire assistant
coroner David Clark expressed concerns about a catalogue of
communication errors leading up to Mrs Walker’s death.
Ms
Pettipher, who works in hospitals all over the country, said she had
previously had difficulties getting a doctor to attend patients on the
Beaumont Ward and that she was never properly inducted onto the ward.
She said: 'If I work in an area I am normally given an induction, shown where the crash trolley is.'
When the coroner asked if her experience at Warwick Hospital differed to that of others, she said: 'Yes, it did differ.'
She also told the inquest she had been told Mrs Walker’s cancer had spread but a post-mortem showed no signs of this.
Mrs
Walker's devastated son David, 54, said he was concerned that staff did
not know basic information about his mother's condition and that she
had been labelled a ‘do not resuscitate’ (DNR) patient.
Speaking
at the inquest he said: 'Ms Pettipher was told it had spread, and that
must have contributed to any decision not to resuscitate.
'We are not sure if she was assessed properly, most of the nurses did not understand that she had hearing difficulties.'
Mr
Walker told the coroner that the poor standards of care at the hospital
led both 'directly and indirectly' to his mother’s death.
He added: 'Directly, I think if she had been responded to in that 15-20 minutes by another nurse she would not have died.
'Indirectly,
her general state of health deteriorated during her stay in hospital
because she wasn’t particularly well looked after.'
After
recording a narrative verdict, Assistant Coroner Mr Clark wrote a
formal letter to South Warwickshire NHS Foundation Trust demanding
assurances that lessons had been learnt from Mrs Walker’s death.
He said he was particularly 'uncomfortable' with the quality of communication between agency nurses and hospital nurses.
The
trust was given 28 days to provide the coroner and Mrs Walker’s family
with evidence of the improvements that have been made to their induction
process for agency nurses.
A spokesperson for the trust confirmed a full investigation had been conducted.
She
said: 'The trust’s investigation found that some elements of record
keeping should have been better and this is something that the trust has
placed a lot of emphasis on with our nursing teams.'
Speaking
on behalf of the family after the inquest, Mr Walker said: 'Margaret
was a loving mother and grandmother and is sadly missed.
'We are very disappointed to find out the extent of the poor nursing care and lack of dignity and respect shown to Margaret.
'The
family are pleased the inquest has finally been concluded and note the
coroner has written formally to South Warwickshire NHS Foundation Trust
regarding various specific procedures at Warwick Hospital.'
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